Shipping Policy

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped out promptly.

Shipping Time

Estimated delivery time is typically 5–10 business days, depending on your location.

Please note that shipping times are estimates and may vary due to external factors such as carrier delays, customs processing, or high demand periods.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated. From time to time, we may offer free shipping promotions.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 1–3 days for tracking information to update.

Delays

We are not responsible for delays caused by shipping carriers, customs clearance, or other factors outside our control. While we do our best to ensure timely delivery, delays may occasionally occur.

Incorrect Address

It is the customer’s responsibility to ensure that the shipping address is correct at the time of purchase.

If an incorrect address is provided and the order has already been shipped, we are unable to make changes or guarantee reshipment.

Lost or Stolen Packages

Once an order has been handed over to the carrier, Bumpello is not responsible for lost or stolen packages. If your package is marked as delivered but not received, please contact the shipping carrier directly.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Contact

If you have any questions regarding your shipment, please contact us at support@bumpello.com.